About Us

The business, now known as Pinnacle insurance Services was established in 1989 on the Sunshine Coast and has now grown to service clients in the Brisbane Valley, Gympie, Wide Bay and Bundaberg areas as well as elsewhere in Australia. Pinnacle is proud to be a local, family operated business with over 140 years of experience and we understand the insurance needs of families and small to medium businesses. Our staff are fully accredited in all General Insurance classes and take pride in offering a full service model to our clients.

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Roland Starr
Director and Executive Account Manager, Tier 1 Insurance Broking
Authorised Representative of Resilium P/L and Ausure Insurance Brokers P/L

Roland commenced with AMP General Insurance in Sydney in 1972 and moved to the Sunshine Coast as AMP General Branch Manager in 1982. After several years in this role Roland left AMP and joined Nelson Sturgess & Associates which today is part of the Pinnacle Insurance Services group.
Roland is co-manager in the business and has extensive experience in the SME market and is fully accredited in all classes of General Insurance.

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Brian O’Halloran
Director and Executive Account Manager, Tier 1 Insurance Broking. ANZII Senior Associate

Authorised Representative of Resilium P/L and Ausure Insurance Brokers P/L

Brian commenced in Insurance Broking in 1972 and moved to the Sunshine Coast in a General Insurance role in 1977 and most recently was the General Insurance Manager of Rowlands General Insurances in Gympie. Brian is co-manager in the business and also fully acquainted with the General Insurance needs of most types of businesses. Brian is also a Senior Associate of the Australian and New Zealand Insurance Institute.

 

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Annette Welch
Senior Account Manager, Tier 1 Insurance Broking.

Authorised Representative of Resilium P/L and Ausure Insurance Brokers P/L

Annette commenced in Insurance in 1980 with a major insurer in Sydney. She moved to the Sunshine Coast in 1986 and worked in a major brokerage until 2000 when she commenced working for Nelson Sturgess & Associates. Annette oversees all aspects of Commercial and Personal Insurance and Claims.

 

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Nathan Starr
Account Manager , Tier 1 Insurance Broking
Authorised Representative of Resilium P/L and Ausure Insurance Brokers P/L

Nathan has over 10 years General Insurance experience and has a thorough knowledge of Personal and Commercial Insurances form initial quoting through to managing all aspects of the client’s needs including full service with claims. Nathan enjoys music and sport, football (soccer) in particular and is still running around trying to kick the ball into the net.

 

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Shane Stenning
Account Manager , Tier 1 Insurance Broking
Authorised Representative of Resilium P/L and Ausure Insurance Brokers P/L

With a Tier 1 in insurance broking, and over 10 years in the Insurance Industry, Shane is accredited in all facets of Commercial and Personal insurance.  Employed with Pinnacle insurance Services for since 2006 and living in the Sunshine Coast since 2003, Shane offers a great knowledge of the local insurance market, as well as Australia wide.
Shane is friendly, helpful and will endeavour to find a policy to suit your needs with the vast array of insurance companies available to suit. He also has a great knowledge of Claims processes and is only too willing to assist in the management of your claim from initial lodgement to finalisation.

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Nathan Porter
Customer Service Consultant, Bachelor of Business, Tier 1 Insurance Broking
Authorised Representative of Resilium P/L

Nathan commenced in general insurance in 2006 and has worked with several National insurers in Brisbane and on the Sunshine Coast.  Nathan is the newest member of the Pinnacle team having joined in  2013 and is part of our team that specialises in Personal Insurance.  Nathan is also a proud Collingwood supporter which in Qld is acceptable as no one cares that much.

 

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Sophie O’Halloran
Customer Service Consultant, Cert III in Business Administration,  Tier 1 Insurance Broking
Authorised Representative of Resilium P/L and Ausure Insurance Brokers P/L

Sophie left Siena Catholic College in 2010 and joined Pinnacle in 2011 and is responsible for all facets of domestic home and motor insurance. Sophie keeps active and plays Soccer (football) for Maroochydore Football Club, Futsal and touch football.

 

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Donna O’Halloran
Administration

Donna commenced with Pinnacle Insurance Services in 2005 and her main duties include reception and keeping our important client database up to date.


Important Information
Pinnacle Insurance Services Pty Ltd ATF Pinnacle Insurance Service Trust T/as Pinnacle Insurance Services, ABN 67 124 425 770 is an authorised representative of:
Resilium Pty Ltd ABN 40 098 080 810 AFSL 232703 and
Ausure Pty Ltd t/as Ausure Insurance Brokers, ABN 94 096 971 854, AFS Licence No. 238433.

The information on this website does not take into account the objectives, financial situation or needs of any person. Before making a decision, you should consider whether it is appropriate in light of your particular objectives, financial situation or needs.

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